Shipping policy

Palm Beach Soles — Shipping Policy

Free Economy Shipping (USA)

We offer free economy shipping on all U.S. orders.
Economy delivery typically arrives within 7–8 business days.

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Shipping Options & Rates

Economy (FREE)
• 7–8 business days
• Automatically available at checkout

Standard — $9.99
• 4–5 business days

Express — $25.00
• 2–3 business days

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Choosing Your Shipping Method at Checkout

During checkout, you’ll be able to select your preferred shipping option from the list of available methods.
• The free economy option will appear automatically.
• Simply click the shipping speed you want before completing your purchase.
• The total cost will update instantly based on your selection.

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Domestic Carriers

Your order may ship via one of our trusted carriers:
• UPS SurePost®️
• USPS Parcel Select Ground
Additional carriers may be used depending on destination and selected shipping speed.

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Processing & Handling

• Orders placed after 3:00 PM EST are processed the next business day.
• Most orders are processed within 1–2 business days.
• Express shipments are prioritized and typically leave our facility within 24 hours Monday–Friday.
• Delivery estimates begin once the carrier has scanned the package.

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Order Tracking

You’ll receive a tracking number by email as soon as your order ships so you can follow it every step of the way.

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Missing or Lost Packages

• If your shipment is lost while in transit, we’ll issue a full credit or replacement.
• If tracking shows the package was delivered but you cannot locate it, please reach out to us and we’ll help resolve the issue.